SOME USEFUL YOU-TUBE CLIPS FOR CSA / RCA PREPARATION
Watch these videos using the CSA / RCA scoring download and the consultation skills spotting download to help you develop your consultation and feedback skills to your peers within your CSA / RCA work groups. Don't forget we also run RCA courses for non-Pennine GPSTs (click).
Myths and Tips
- YouTube clip explaining Flanagan's model
- Flanagan's approach to the angry patient
- Breaking Bad News
- Flanagan & Roylance CSA consultaion model - dealing with a condition you know nothing about!
- Explaining medical conditions
- Giving credible reassurance
- Sharing mangement options
- YouTube clip - a rough guide to cue handling
- YouTube clip about CSA myths and tips
- YouTube clip - managing the 1st five minutes of a CSA
- YouTube clip - managing the 2nd five minutes of a CSA
- CSA consultation skills - more tips and pitfalls to avoid (from the Y&H Examiners & Trainers)
- Pennine's new two day CSA preparation course
The Good
Consultation 1 - A case relating to genetics (Done well)1. Run the video of a case relating to genetics done well. Discuss the structure of the consultation and the consultation skills displayed using the time line comments sheet provided.
Consultation 2 - PSA and BPH (Done well)
1. Run the video. Discuss the structure of the consultation and the consultation skills displayed using the time line comments sheet provided ( Timeline of PSA testing and BPH done well).
Now repeat this with the same CSA scenario using the PSA and BPH (Done badly) video from the Bad & Ugly section.
Consultation 3 - Breaking Bad News (Done well)
1. Run the video of a case relating to Breaking Bad News. Discuss the structure of the consultation and the consultation skills displayed using the time line comments sheet provided.
Consultation 4 - The DNR form consultation (Done well)
1. Run the video of a case relating to completing a DNR form. Discuss the structure of the consultation and the consultation skills displayed using the time line comments sheet provided.
Consultation 5 - Abdo Pain (Done well)
1. Run the video of a case of abdo pain done well. Discuss the structure of the consultation and the consultation skills displayed using the Consultation skills spotting download and CSA score their performance with the CSA scoring sheet for observers.
Now repeat this with the same CSA scenario using the Abdo Pain (Done badly) video from the Bad & Ugly section.
Consultation 6 - The abnormal smear
1. Run the video of managing the abnormal smear result. Discuss the structure of the consultation and the consultation skills displayed using the Consultation skills spotting download and CSA score their performance with the CSA scoring sheet for observers.
Consultation 7 - The dyspeptic patient
1. Run the video of a case of dyspepsia . Discuss the structure of the consultation and the consultation skills displayed using the Consultation skills spotting download and CSA score their performance with the CSA scoring sheet for observers .
Consultation 8 - The coughing patient
1. Run the video, the case of the cough. Discuss the structure of the consultation and the consultation skills displayed using the Consultation skills spotting download and CSA score their performance with the CSA scoring sheet for observers.
Consultation 9 - The patient wanting antibiotics
1. Run the video, a case of hoarse voice. Discuss the structure of the consultation and the consultation skills displayed using the Consultation skills spotting download and CSA score their performance with the CSA scoring sheet for observers.
Consultation 10 - Down's antenatal screening enquiry
1. Run the video of a case of antenatal screening done well. Discuss the structure of the consultation and the consultation skills displayed using the Consultation skills spotting download and CSA score their performance with the CSA scoring sheet for observers.
Consultation 11 & 12 - Managing the condition or a drug request about which you know nothing. Run the videos of a case of the unknown condition and the case of the request for an unknown drug - What are the GPSTs strategies and can you identify the common themes?
The Bad & Ugly
Consultation 1 - PSA & BPH (done Badly)
1. Run the video a case of PSA testing & BPH done badly. Discuss the structure of the consultation and the consultation skills displayed using the time line comments sheet provided.
Consultation 2 - Abdo Pain (Done badly)
1. Run the video a case of abdo pain done badly! . Discuss the structure of the consultation and the consultation skills displayed using the Consultation skills spotting download and CSA score their performance with the CSA scoring sheet for observers.
Consultation 3 - Breaking Bad News
1. Run the video A poor consultation - breaking bad news Discuss the breaking bad news download and run through the video again deciding what you might do differently.
2. Then role play the consultation using your improved consultation skills.
Consultation 4 - The Angry Patient
1. Run the video with your GPST a poor consultation - the angry patient . Discuss what went wrong and the possible ways in which the outcome could have been avoided.
2. Discuss the angry patient download and role play the consultation using your improved consultation skills.