Consultation skills - session 1

A brief look at Flanagan’s approach to the consultation and some of her micro-consultation skills

Watch the YouTube clip Flanagan's approach to the consultation (click)

Create a log entry

• Detail what you have learnt from this video clip.
• Write a log entry on what are the benefits and pitfalls of using any consultation model.
• Regards the pitfalls that you have identified, how could you avoid them?

Then have a look at a few micro consultation skills video clips

• How to give credible reassurance (click)

• How to 'spin' management options (click)  

Then watch the YouTube clip A consultation relating to gender dysphoria (click)

• Using the assessment sheet, detail the language (what actually was said) and non-verbal behaviours of the GP Trainee to deliver different stages of Flanagan’s model.

ASSESSMENT SHEET (click)