Working well in organisations and in systems of care e.g. Improving performance, learning and teaching and Organisational & Leadership skills.

Improving performance, learning and teaching

Giving feedback
Managing Change 
Significant Event Analysis
 A patient complains 

Leadership and Management
Leadership skills - GMC resource
Decision making models
Belbin's analysis of team members' roles - a useful tool for improving team working and GP recruitment
Transforming a failing practice
Leadership and organisation skills - GP Training resource